Create your mover account now and get free credits towards paid version. Sign up free →

    Cubesheet FAQ — Complete Guide for Consumers & Movers

    Everything you need to know about creating your AI-powered moving inventory, getting accurate quotes, and planning your move.

    About the Cubesheet AI Tool

    What is Cubesheet?

    Cubesheet is a free AI-powered tool that turns your photos into a room-by-room moving inventory. Movers use your inventory to provide fast, accurate quotes for local, long-distance, and international moves.

    How does the AI inventory work?

    Our AI analyzes your photos, identifies rooms, detects items, and calculates weights, volumes, and packing needs. You can review, edit, add, or remove items before sharing with movers.

    Do I need to clean or prepare my home before taking photos?

    No. Just walk around and snap natural photos of each room — lived-in spaces are fine.

    Should I open closets or drawers?

    • Closets: Yes. Open them so the AI can detect clothing, boxes, storage items, etc.
    • Drawers: No. Drawers should remain closed and must be empty for long-distance and international moves.

    Can I upload videos?

    Not yet. Cubesheet currently supports photos only. Video-to-inventory conversion is planned for a future upgrade.

    How many photos should I upload?

    We recommend 20 photos total for most homes. More photos are only helpful if:

    • They show different angles
    • You missed a room
    • There are fragile/special-care items
    • You want movers to see details

    Duplicate photos or near-identical angles are unnecessary — the AI still captures inventory even if not fully visible in one image.

    What photo formats are supported?

    Cubesheet accepts:

    • JPG / JPEG
    • PNG
    • HEIC / HEIF (iPhone formats)

    Can I edit the AI-generated inventory?

    Yes. You can:

    • Add or remove items
    • Adjust quantity
    • Change item names
    • Update weights and volumes
    • Add notes for movers

    Can I print my inventory?

    Yes, you can generate a PDF report that includes the full list of items plus photos.

    Troubleshooting & Platform Behavior

    The AI returned an error — what should I do?

    Just retry it. Large batches of photos or temporary processing issues may cause errors. Reprocessing usually resolves it.

    Why is my inventory missing an item?

    You can manually add it. The editor lets you enter items, weights, volumes, and notes.

    Is my data deleted?

    Yes. For security and privacy reasons, your inventory and photos are automatically deleted after 90 days.

    Photos, Privacy & Access Control

    Who can see my photos?

    Movers can see your photos once you share your private inventory link. Photos help movers understand:

    • Fragile items
    • Oversized furniture
    • Special packing needs

    Can I hide specific photos?

    Yes. You can delete any image before sharing the inventory.

    Is my data secure?

    Yes. All data is encrypted, and only people with your private link can access your inventory.

    Can I revoke access later?

    Yes. You can disable or remove viewer access anytime.

    Pricing & Upgrades

    How much does Cubesheet cost for consumers?

    Cubesheet is 100% free for people planning a move.

    Why is it free?

    Moving companies pay to receive leads from Cubesheet. You pay nothing.

    Are there paid upgrades?

    Paid upgrades will be available for moving companies, including:

    • Full quoting platform
    • CRM-like client management
    • Embedded quote forms for your website
    • Video-to-inventory processing
    • API access

    If you're a mover and want features added, write to us — we're in development mode.

    Getting Moving Quotes

    Can I get quotes for any type of move?

    Yes — Cubesheet generates inventory for:

    How fast do quotes come in?

    Typically within a few hours, depending on mover availability.

    Are the quotes accurate?

    Yes — because they're based on:

    • Actual photos
    • Accurate weights & volumes
    • Real inventory, not estimates

    Movers quote with more precision when they see your actual items.

    Packing FAQ

    Do I need to empty drawers?

    Yes. Drawers must be empty for long-distance and international moves.

    Do movers pack everything?

    If you choose full packing service, movers will bring materials, pack every item, and wrap all furniture.

    Can movers move loose items?

    No. All loose items must be boxed unless movers are doing full packing.

    Where can I buy sturdy packing boxes for an international move?

    Purchase high-quality export-grade boxes from professional suppliers such as:

    How does box count work in the inventory?

    Cubesheet counts boxes as individual items or as grouped items depending on:

    • Quantity entered
    • Room assigned
    • Photo detection

    You can adjust box quantities manually in the editor.

    Storage & Delayed Delivery

    Do movers offer storage?

    Many movers quoting through Cubesheet provide:

    • Short-term storage
    • Long-term storage
    • Storage in transit (SIT)

    Does storage affect pricing?

    Yes — storage cost depends on:

    • Volume (CBM)
    • Location
    • Duration
    • Facility type (origin or destination)

    International Moving FAQ

    What documents do I need for an international move?

    Requirements vary by country, but commonly include:

    • Passport
    • Detailed inventory list (Cubesheet generates this)
    • Proof of address
    • Visa or residency permit
    • Customs forms
    • Insurance documents

    Can movers handle customs clearance?

    Yes, full-service international movers typically assist with customs paperwork and inspection procedures.

    What can't I ship internationally?

    Commonly restricted items:

    • Food
    • Aerosols
    • Liquids
    • Firearms
    • Batteries
    • Chemicals
    • Plants
    • Alcohol (restricted)

    Your destination mover will confirm specific restrictions.

    How long does international shipping take?

    Typical transit times:

    • Air freight: 3–10 days
    • Sea freight (FCL): 4–8 weeks
    • Sea freight (LCL): 6–12 weeks

    Learn more about shipping methods.

    Long-Distance & Interstate Moves

    Do long-distance movers require a packing list?

    Yes. Professional movers need:

    • An itemized list
    • Weight & volume estimates
    • Special handling notes

    Cubesheet provides all of this automatically.

    Will movers disassemble furniture?

    Usually yes — beds, tables, and large furniture will be disassembled and reassembled during delivery.

    Do I need to label boxes?

    Yes, especially for long-distance and international moves. Include:

    • Room name
    • Contents
    • "Fragile" if needed

    Quotes, Movers & Access

    How do movers send quotes?

    Movers review your Cubesheet inventory and send estimates directly through the platform or via email.

    Can multiple movers quote my move?

    Yes. You can share your inventory link with any number of movers.

    Can I remove mover access later?

    Yes — disable or revoke access at any time.

    Ready to Create Your Moving Inventory?

    Get started with our free AI-powered tool and receive accurate moving quotes in minutes.